PET CARE MARKETING THAT WORKS

Highlevel
IMPACT Marketing Pet team helping pet care facilities grow bookings

Better marketing — not more marketing — is what drives bookings.

Most pet care businesses aren’t struggling because they need to “do more.” They’re struggling because what they’re already doing isn’t working.

Right now:

  • Calls are going to voicemail
  • High-intent searches aren’t being captured locally
  • Websites aren’t converting visitors into bookings
  • Marketing performance isn’t tied to occupancy or revenue

And the result is predictable:

You’re spending money…but still dealing with empty runs, inconsistent daycare attendance, and unpredictable revenue.

Turn Your Marketing Into More Booked Stays

We’ll show you where your current strategy is falling short — and how to improve it.

IMPACT Marketing Pet team helping pet care facilities grow bookings

What’s Actually Happening in Pet Care Marketing Right Now

Across the industry:

  • Competition has increased in nearly every market
  • Google Maps visibility is tighter than ever
  • Pet parents compare multiple facilities before choosing
  • A significant percentage of inquiries go unhandled
IMPACT Marketing Pet team helping pet care facilities grow bookings
IMPACT Marketing Pet team helping pet care facilities grow bookings

Most pet care marketing advice focuses on getting more traffic. But in pet care, growth doesn’t come from more clicks.

It comes from:

  • Being found by the right pet parents
  • Building trust quickly
  • Responding fast
  • Making it easy to book

If a pet parent:

  • Can’t find you locally
  • Hesitates based on what they see
  • Or doesn’t get a response when they reach out

…they move on.
No follow-up. No second chance.

How IMPACT Helps Pet Resorts Grow (Our System)

We don’t sell “SEO” or “ads.”
We build a system designed to turn demand into booked stays:

1

Capture High-Intent Demand

  • Google Ads structured by service (boarding, daycare, grooming, training)
  • Local search and AI Search optimized as a primary lead channel
  • ZIP-code targeting to match real service areas

2

Convert More of the Traffic You Already Have

  • Websites optimized for calls and bookings (not design trends)
  • Clear CTAs, phone visibility, and reduced friction
  • Service-specific landing pages aligned to campaigns

3

Measure What Actually Drives Growth

  • Return on ad spend (ROAS)
  • New-customer cost per lead (not just total leads)
  • Voicemail rate and missed opportunity volume
  • Occupancy impact by campaign

4

Fix Intake (Where Most Revenue Is Lost)

  • Call tracking with transcription and AI call evaluation
  • Identification of missed calls, voicemails, and abandoned bookings
  • CRM implementation & sales funnel optimization
  • Alignment between marketing and front desk performance

Real Results from Pet Care Operators

At IMPACT Marketing, we measure success in bookings, growth, and real business outcomes.

Proven Growth Across Facilities

279%

Increase in new customer inquiries

Rivermist Pet Lodge

895%

Increase in inbound demand
(12 months)

Holiday House Pet Resort

2,566%

Increase in qualified leads
(2 years)

Fit ‘N’ Furry

342%

Growth during market slowdown

Ashcroft Pet Resort

48%

Lead growth after one year

Bittersweet Pet Resorts

IMPACT Marketing Pet team helping pet care facilities grow bookings

The Performance Behind
These Results

  • Average Search CTR: 11.3% (vs. 6.58% benchmark)
  • Average CPC: $3.83 (vs. $3.97 benchmark)
  • Campaigns rebuilt around high-intent searches
  • Call tracking implemented to uncover missed revenue

"IMPACT is an industry leader for pet care services."

Laura Laaman, Outstanding Pet Care

What Powers Our Pet Care
Marketing System

This isn’t one tactic. It’s a coordinated set of systems working together.

Demand Capture

Paid Advertising

SEO & Local Search

Al Visibility (AEO/GEO)

Intake & Revenue Systems

CRM & Funnel Optimization

Call Tracking & Intake Analysis

Measurement & Growth Visibility

Analytics, Tracking & Reporting

Conversion Optimization

Website Design & Conversion Improvements

Content & Brand Messaging

Landing Page Strategy

Support Sytems

Reputation & Review
Management

Social Media Strategy

Consulting & Marketing Strategy

Built for How Pet Care
Businesses Actually Operate

Pet care marketing is not eCommerce.
You’re managing:

  • Capacity constraints (runs, playgroups, staffing)
  • Seasonal demand spikes (holidays, summer)
  • Midweek boarding gaps & Mon/Fri daycare gaps
  • Labor limitations

Your marketing should reflect that reality.
We adjust strategy based on:

  • Competition has increased in nearly every market
  • Service mix
  • Seasonal demand shifts
  • Intake Capacity

What Partnering with IMPACT Marketing Actually Means

You get clarity

Know exactly what’s driving bookings —
and what isn’t.

You stop wasting spend

You stop wasting spend

Focus on qualified, ready-to-book demand.

You convert more

You convert more

Turn more of your existing traffic into
real customers.

Your team operates with alignment

Your team operates with alignment

Marketing, front desk, and capacity work together —not against each other.

Who this Is and Isn’t for

We’re a strong fit if you

  • Want to track real performance (calls, bookings, revenue)
  • Are serious about improving conversion and intake
  • Need a system — not scattered tactics
  • Want to work with the experts in Pet Resort Marketing with over 100 active clients nationwide
  • Need advice with absolutely no BS or conflicts of interest

We’re not the right fit if you

  • Care more about clicks than customers
  • Aren’t willing to measure real outcomes
  • Aren’t ready or willing to make some changes that may be difficult
  • Aren’t coachable or willing to hear what actually works in the industry
  • Want the cheapest option — there are always dozens of cheap providers to choose from

Ready to Increase Bookings and Fill Capacity?

Get a clear plan to improve your pet care marketing, capture more demand, and turn it into revenue.

Work with IMPACT Marketing to identify what’s working, what’s not, and where your biggest opportunities are.

IMPACT Marketing Pet team helping pet care facilities grow bookings

You’ll receive:

  • Search visibility analysis
  • Paid advertising breakdown
  • Website conversion insights
  • Local SEO evaluation
  • Competitive positioning
  • Actionable recommendation tailored to your facility
  • How to show up in AI search